Q for Tourism Quality Certificate
The "Q for Tourism Quality Certificate" is a recognition granted in Spain by the Spanish Institute for Tourism Quality (ICTE) to tourism establishments that comply with the quality standards established in the Spanish Tourism Quality System.
The objective of the certificate is to promote continuous improvement in the quality of tourism services and to guarantee a positive experience for all visitors.
This certificate covers different tourism sectors, such as accommodations, restaurants, beaches, tourist offices, travel agencies and golf courses.
Some of the aspects evaluated in the certification process may include customer service, quality management, cleanliness and maintenance of facilities, staff training, accessibility, environmental management, safety and health, among others.
The Q Certificate for Tourism Quality is a recognized distinction and provides visitors with confidence in the quality of the services offered.
By obtaining the certificate, establishments can use the Q badge in their promotion and communication, highlighting their commitment to quality and customer satisfaction.
